PRODUCTS WE OFFER

NORTEL NORSTAR PRODUCTS

NORSTAR COMPACT 4X16

Designed for growing businesses, the Norstar Compact Integrated Communications System
(CICS) offers from 4 to 8 lines and 8 to 24 telephone extensions. It supports all Norstar and
Business Series telephones, including fully-featured digital functions with LCD and soft keys.
Easily add Norstar optional applications, such as voice mail, automated attendant, computer
telephony integration (CTI), and automatic call distribution (ACD)

      Features

• A flexible building-block design expands with your business easily and cost-effectively.
• Grows from a 4x8 to an 8x24 capacity.
• Voice mail, automated attendant, telephone and computer telephony integration (CTI) support.
• Easily add new functionality as business needs change.
• Supports all Norstar and Business Series Terminals.
• Key popular features include:
• Integrated Automated Attendant
• Caller ID (need caller ID Line cards) (CLID)
• Direct Inward System Access (DISA) for remote dial-in
• Auto Daylight Savings Time
• Paging
• Music on Hold
• Automatic Set Relocation
• Toll Restriction

     Benefits

High bandwidth to the desktop -- lets you use applications like BRI ISDN and
Computer Telephony Integration without changing your existing wiring.
Scalable design:
Lets you choose the options that fit your needs today, and still be ready for the future.
Increase system size with an expansion cartridge.
Tailor your communication capabilities to your company's changing needs simply by
adding applications.
Digital technology -- creates a platform for current and future PC-based applications.
Special software packages can distribute calls, track billable activity, and even generate
reports on incoming and outgoing telephone calls.